From signal to action in seconds
AI‑assisted triage that is fast, explainable, and safe
Triage Score and SLA guardrails
Aggregate signals into a single work item, assign a Triage Score, flag SLA risk, and route to the right queue instantly. Measure MTTA/MTTR improvement with built‑in analytics.
Instant context with noise reduction
Auto‑dedupe alerts, correlate related incidents, and generate a concise Context Pack with impact, suspected root cause, and blast radius so responders start with clarity, not clutter.
Policy‑driven automations with control
Smart routing, on‑call paging, and one‑click playbooks. Let the AI execute safe actions under your policies with approvals, rollback, and a full audit trail.
Simple Pricing
Flexible pricing to match any budget or team size.
Starting at
14-day full-featured trial • No credit card required
What’s included
- 12,000 AI triages/month included; $0.03 per additional triage
- Intelligent routing, deduplication, and priority scoring
- Auto-responses and safe auto-resolve with human approval
- SLA breach prediction and backlog risk alerts
- Workflow builder with unlimited rules and queues
- Multi-channel triage: email, chat, Slack, web forms
- Native integrations: Zendesk, Jira, ServiceNow, Intercom, Freshdesk
- Analytics: deflection, FCR, MTTR, category trends
- Multi-language support (20+ languages)
- SSO (SAML/Okta, Google, Microsoft) and role-based access
- Audit logs, PII redaction, SOC 2 and GDPR-aligned controls
- Priority support and guided onboarding
- Also available: Starter (Free), Team ($99/mo), Enterprise (Custom)
Frequently asked questions
Stop firefighting. Start flow.
Plug in TriageFlow AI in minutes and cut time-to-first-response. No playbooks to write—human-in-the-loop by default.